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Introduction
At JJC Systems, we understand that timely support is crucial for your business operations. Whether you're facing a technical issue or need assistance with your IT solutions, our team is here to help. We offer multiple convenient ways for you to submit a support request, ensuring you can reach us in the manner that best suits your needs.
Help Center Portal
Simply log in, provide the necessary details, and our team will start working on your issue right away.
1. Log in to the JJC Systems Help Desk Portal.
2. Click on "Submit a Ticket" or navigate to the "New Ticket" section.
3. Fill in the required fields:
- Subject: Briefly describe your issue.
- Description: Provide detailed information about the problem.
- Attachments: Upload any relevant files or screenshots.
4. Select the appropriate category from the dropdown if available.
5. Submit the ticket by clicking the "Submit" button.
6. Receive a confirmation with a ticket number for tracking.
B6 Ventures has been working with JJC Systems on a variety of projects and their service is top-notch. They go above and beyond in their efforts to help us. They were able to quickly troubleshoot an issue with one of our ChromeOS devices the night before Thanksgiving that saved us a client relationship. In a separate instance, they were able to quickly resolve an emergency outage for one of our client’s Office 365 email. Their knowledge and expertise in this area was evident, and they were able to get our client back up and running in less than 1-hour. JJC Systems is currently helping us with a tenant to tenant migration as we exit the MSP sector. They have been a great partner in this process, and have been incredibly helpful in guiding us through the process. Overall, we highly recommend JJC Systems to anyone in need of managed service provider support. They are professional, reliable, and truly know their industry. Thank you JJC Systems for your great work!
Prefer to send an email?
No problem! Just email us at [email protected] with a brief description of your issue, and we’ll take it from there.
Need immediate assistance?
Give us a call at 312-585-7555, and select option 1. One of our support agents will assist you directly.
We’re committed to providing the best possible support experience. Choose the method that’s most convenient for you, and let us handle the rest. If you need further assistance or have any questions, don’t hesitate to reach out. Your satisfaction is our top priority at JJC Systems.